Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
D Town Rentals LLC provided exceptional service for our wedding. The tents were beautiful, and the bounce houses were a hit with the kids! Their team was professional and attentive, making our special day even more memorable. Highly recommend!
Tiana Brooks
D Town Rentals LLC
Elevate Your Event with D Town Rentals Today!
Contact us now to secure the best tents, tables, and bounce houses for your special occasion. Our team is ready to assist you in making your event unforgettable!
✓ Wide selection of high-quality rental items for every event type.
✓ Professional service to ensure your event runs smoothly and successfully.